Emergency Health Services-Alberta

Paramedics providing care to Albertans
EHS

We're dedicated to meeting the changing needs of Albertans, today and into the future. With demand for care rising and paramedics facing more complex situations, we need to transform to meet the challenges of tomorrow.

We're modernizing how we work: strengthening how we organize, improving how we communicate, and deepening how we collaborate with partners to deliver coordinated emergency, urgent, and community-based care across Alberta.

For Albertans, this means the best quality care that they should expect, delivered where and when they need it.

More modern dispatch process

More modern dispatch process

  • Clinicians in dispatch
  • EHS/811 shared response
More modern dispatch process

Smarter resource utilization

  • HELP-U non-transport vehicles
  • Alternative transport pilot
More modern dispatch process

Better event management

  • Pre-Alert removal
  • Use of lights and sirens

Our commitment to Albertans

Caring for the province and our people

A team that feels respected and supported is a team that can truly deliver. That’s why we’re taking steps to ensure we’re creating a workplace where everyone is equipped to succeed.

Care that reaches every corner of Alberta

From city streets to country roads, on the plains and in the mountains, we commit to being there for the people of this province no matter where or when they need us.

Paramedic table

We are here for moments that matter most

Every year 4200+ EHS professionals care for over 750,000 EMERGENCY AND INTER-FACILITY CALLS
Care starts with connection Whether it's an emergency communications officer answering your call or a paramedic at your side, EHS-Alberta connects people to the right care, at the right time, in the right place.
EVERY 42 seconds SOMEONE IN ALBERTA REACHES OUT AND SOMEONE ANSWERS THE CALL The direct delivery fleet alone drove 26.5 million KMs: 1.8 times around the world every day.
Paramedic bicycles

Our promise

EHS is committed to delivering reliable, high-quality emergency health services for the people of Alberta, across the province.

We continue to provide timely, clinically appropriate care, work with partners across the health system to support safe and effective care pathways, and steward public resources responsibly.

Our promise is to strengthen how we deliver on this mandate over time through thoughtful, evidence-based modernization that supports patients, our workforce, and the system-as-a-whole.

Alberta is changing healthcare to serve you better

Emergency Health Services is a Provincial Health Corporation that manages all aspects of Alberta’s EMS system, including overseeing and delivering air and ground ambulance services, interfacility transfers and dispatch operations, including services delivered by contracted partners.

As Alberta's publicly funded emergency health service, EHS-Alberta delivers coordinated emergency, urgent, and community-based care, accountable for driving system improvements and meeting performance targets, concentrating on workforce sustainability and mental well-being for both staff and patients.